Business Improvements Techniques Training at Dyson Technical Ceramics

Left to right: Andrew Dobson, Grant Scott, Ian Moore, Chris Ross, Gail Brown (Bishop Auckland College), Ken Peacock.

Business Improvements Techniques Training at Dyson Technical Ceramics

Following intense training sessions at Dyson’s 5 operators have completed their City and Guilds NVQ Level 2 diploma in Business Improvements Techniques.

This course was completed in August 2018 and comprised of 12 x 3 hour training room and on the job sessions to improve the production process around the manufacture of Nozzles within the manufacturing area.

To complete this course the 5 operators had to analyse every step in the production process they had identified to improve. Following this the team then had to put a value on the benefit of the improvement they were proposing. This then led the team start implementing the improvements in the workplace and this included, visual management, product positioning along with manufacturing benches and table to improve the operator efficiency while making parts and operator training.

This Business Improvement Techniques training course was facilitated by Bishop Auckland College and delivered by Gail Brown (Business Improvement Advisor).

On Thursday 8th November we were able to celebrate and present the 5 employees with certificates for the completion of the Business Improvement Techniques course.

The presentation was conducted by Dave Jordan (Operations Director) along with Natalie Davison-Terrenova (Principle of Bishop Auckland College), Julie Cook (Business development advisor) and Gail Brown (Business Improvement Advisor) who delivered the training course.

Richard Taylor (Managing Director) said that he was very proud of the achievement of the 5 team members as it had probably been some time since they had undertaken any training however they took this on board with great enthusiasm.

Natalie Davison-Terrenova also commented that the level of commitment shown by Dyson’s to give the team paid time during their working day to carry out the training and improvements is very encouraging and not found in many larger companies.

Photo – BIT Award Ceremonoy Left to Right: Andrew Dobson, Grant Scott, Ian Moore, Chris Ross, Gail Brown (Bishop Auckland College) , Ken Peacock.

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